Please click here to complete the online application, or click here to print PDF. You may also submit your resume to hr@crawford-company.com. 

Service Coordinator, HVAC Service Division (posted April 9, 2020)

Company Overview

Crawford Company proudly serves the Quad Cities Area.  Crawford Company is guided today, as it has been for over 65 years, by Crawford’s original values: a commitment to product quality, customer service, innovation, business integrity, and a high regard for individual contributions.  Crawford specializes in heating, ventilation, air conditioning, pluming, drain cleaning, electrical, laser cutting, specialty welded fabrication, brewing equipment, and custom architectural products.  

Summary/Objective  Crawford Company is seeking candidates for a Service Coordinator in the HVAC Department.  This position provides support to the service management staff with daily operations administrative and supports other divisions as needed. Performs duties such as financial record keeping, coordination of meetings and conferences, obtaining supplies, and working on special projects. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Input all service related equipment information into S2K for future purposes.
• Input all service sales project equipment into S2K

• Input all sold commercial maintenance agreement information, equipment, hours, and tasks into S2K from North Boundary for management purposes.
• Document and verify current activity of our maintenance agreement list.
• Monitor and assist in maintenance contract profitability and report solutions to management to assist in organizing and evaluating all commercial contracts.
• Run management reports. Sales tax, Maintenance agreement reports, job and maintenance profitability reports.
• Monitor and manage all commercial HVAC contracts and renewal dates and provide to appropriate salesman for re estimation.
• Set up all Service and Residential replacement project work orders, MAS -S2K.
• Create job/ project PO’s
• Order equipment and materials for projects assisted by project salesman.
• File mechanical building permits for commercial/ Residential projects.
• Create, receive and process purchase orders in MAS and S2K
• Collections for service and residential projects.
• Fill out necessary Mid American paperwork if decided upon or required. (TBD)
• Register residential 10 year parts warranty with manufacturer.
• Manage service related S2K / Vision software procedures and updates that pertain to service division.

Competencies

• Technical Capacity.
• Personal Effectiveness/Credibility.
• Thoroughness.
• Collaboration Skills.
• Communication Proficiency.
• Flexibility.

Education and Experience

• One year of administrative experience
• Prior HVAC industry experience is a plus

Estimator – Project Manager, Electrical Division (posted March 4, 2020)

Company Overview

Crawford Company proudly serves the Quad Cities Area.  Crawford Company is guided today, as it has been for over 65 years, by Crawford’s original values: a commitment to product quality, customer service, innovation, business integrity, and a high regard for individual contributions.  Crawford specializes in heating, ventilation, air conditioning, pluming, drain cleaning, electrical, laser cutting, specialty welded fabrication, brewing equipment, and custom architectural products.  Crawford Company assumed ownership of Art-O-Lite Electrical on Jan. 2, 2020.  Art-O-Lite has become a new division at Crawford.  Since AOL’s inception in 1967, we have taken pride in the services we offer and stand behind the work that our electricians perform. 

Summary/Objective  The estimator/project manager is responsible for preparing and/or coordinating the preparation of estimates on projects as required by client’s documents and provides complete conceptual and total bid price. This position also manages all aspects of complex projects from inception to conclusion.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Estimating, Quotes
  
• Provide a takeoff of materials on prints
• Submit RFQ’s for material pricing when applicable
• Generation of sales proposal
• Get job number started
• Order materials or buyouts for the job
• Manage and track progress of jobs to ensure they come in on time and budget
• Provide overall project management and supervision with customers, field, and office staff
• Verification of materials and labor charged to job before submitting final billing
• Project support as needed
• General Customer Relations
• Establish and update a list for potential new customers
• Track and document calls for follow up
• Cover walk in’s and call in clients
• All other duties as assigned

Competencies

• Collaboration Skills
• Communication Proficiency
• Ethical Conduct
• Thoroughness
• Time Management

Education and Experience

• Bachelor’s degree preferred
• Engineering and design experience preferred
• Five to eight years of related experience and/or training or equivalent combination of education and experience

Supervisory Responsibility

This position supervises field foreman/personnel.

AAP/EEO Statement:    The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.