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Privacy and Terms of Service
Crawford Company is committed to ensuring the privacy and confidentiality of visitors to the company's web site. As such, Crawford Company utilizes industry-standard security measures to safeguard internet communications. The purpose of this statement is to explain the types of information Crawford Company collects about visitors to its websites, the manner in which this information is collected and used, with whom and under what circumstances the information is shared, and the manner in which visitors can restrict the use or disclosure of such information.
Security
Protecting your privacy and your information is a top priority at Crawford Company. We have taken careful measures to prevent the loss, misuse, and alteration of your information. Once we receive your information that was entered into our web site, it is stored behind a firewall. All Crawford Company employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.
Information Collected From Web Site Visitors
Crawford Company’s web servers automatically collect information from site visitors, such as IP addresses and browser information, in order to optimize users' web experience and analyze traffic patterns. This information is collected and analyzed on a summary basis only. It is not personally identifiable.
While Crawford Company’s web servers automatically collect visitor domain names, they do not involuntarily collect personal identification information about visitors. The web servers gather information about the particulars of a visitor's visit through the Crawford Company web site such as the web page from which a visitor enters Crawford Company’s site, the pages within Crawford Company’s site visited, how long a visitor is on the site, and other such information that will help Crawford Company evaluate and improve its site.
We collect personally identifiable information only when voluntarily provided by website users.
Internal Disclosure of Information
Crawford Company employees are permitted access to the information they require to perform their jobs and service customers. Crawford Company maintains strict internal policies against the unauthorized disclosure or use of customer information.
Third Party Disclosure of Information
Crawford Company does not sell or disclose personal identification information obtained on-line from visitors through company web site to anyone outside of Crawford Company.
Personal Identification Information Collection
When visitors voluntarily provide personal identification information to Crawford Company through the company's web site, Crawford Company limits its use of such information to the purposes for which the information was provided. However, Crawford Company reserves the right to use such information for marketing/product development research and other similar purposes and/or to contact a visitor regarding additional services/products such visitor may find useful. Visitors have the right to choose not to receive this information by notifying Crawford Company of their preference.
We do not sell personally identifiable information about our members to any third party.
Unsolicited E-mail
Crawford Company does not send unsolicited "junk" e-mail (spam). However, the company does use e-mail to communicate with customers and respond to visitor inquiries and send information requested by visitors through the company's web site. Any visitors receiving unwanted e-mail from Crawford Company should contact the company and advise of their desire not to receive future e-mails and/or request removal from Crawford Company’s e-mail list. As soon as reasonable practicable, Crawford Company will remove such visitor from the company's e-mail list.
Cookies
This website does not use cookies.
Links
Links to other websites provided in this website are for your information and convenience only, and will let you leave the Crawford Company website. These websites are not under the control of Crawford Company and Crawford Company is not in any way liable for any loss or damage arising from browsing or using these websites, and Crawford Company is not responsible for any content found in those websites. Electronic files and software downloaded over the Internet can contain viruses and other risks, and Crawford Company makes no guarantee that files downloaded or purchased from these websites or Crawford Company’s own website will be virus free nor cause computer problems.
Each of these unaffiliated websites may have a privacy policy different from that of Crawford Company. These links may take you to the websites of advertisers, sponsors and co-branding partners. Crawford Company is not responsible for any actions or policies of such owners of websites. These other websites may send their own cookies to users, collect data or solicit personal information. You should review the applicable privacy policies of these websites before providing personally identifiable information.
Questions
Questions regarding this statement should be directed to info@crawford-company.com.
WHAT ARE PEOPLE SAYING
I am writing to acknowledge the quality serviceman employed by Crawford Co. I am a 65-year-old woman whose husband was out of town. I came home at eleven p.m. with the temperatures at minus nine degrees to a broken furnace. The house was at 59 degrees and I didn’t have a clue what to do. I called my husband who walked me through a couple of simple options to try to jump start the furnace. When that failed, he suggested I call Crawford. Thankfully, a serviceman called me back. I didn’t want him to come out again in the cold, so I asked him if he could talk me through a possible easy fix. He tried so patiently to help me and then decided it would be best for him to come to the house. As grateful as I was he was willing to drive from DeWitt, I was nervous about having a stranger come to the house in the middle of the night. (Old ladies worry about that.) First and foremost, when you call Crawford you can be sure of quality service, I know that. The young man, Drew, came promptly to the house and handled the situation as you would expect him to do. What was exemplary was his understanding of my upset and was pleasant, confident, capable and very reassuring. In the middle of the bitterly cold night, this man explained what he was doing in “my” terms, totally repaired and cleaned the furnace, checked flues outside and made me feel safe and warm. Those are things that company training cannot instill in a person. I thank Crawford for employing this man and I thank Drew for helping me when I was most upset. My hope is that he would be recognized and rewarded for his abilities to do his job, but also his kindness and understanding of people.
