Hodgson Funeral Home
Crawford Division: Plumbing and HVAC
Client: Hodgson Funeral Home
Challenge: Investigate and resolve cause of flooding basement
Solution: Crawford replaced 2" main water service
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Crawford Company received an emergency phone call from Rock Island business, Hodgson Funeral Home. The basement of the building was flooding with water up to 12" and rising. Crawford immediately mobilized equipment and crew to pump the water out of the basement and prevent any further damage. After removing the water it was discovered that the water heater would need to be replaced, but the boiler was still operable.
Upon investigating the cause of the flooding it was determined that the 2" main water service had failed and broken near the foundation of the building. The adjoining parking lot was excavated to access the water line. This work required that the street be barricaded and traffic detoured.
Crawford's Plumbing Division replaced the old water service with a new 2" copper line. The damaged water heater was also replaced.
Crawford's HVAC Division quickly repaired the boiler, returning heat to the building and preventing frozen pipes.
WHAT ARE PEOPLE SAYING
Jeff just left and I thank you for sending him over. He is very friendly and helpful. He even went the extra mile and looked at two other vents and put a bead of caulk on them (going the extra mile). Again, I really do appreciate the friendly and helpful employees at Crawford. I thank you (Brian Bausch) again for getting back to me whenever I had a question on something. No matter if it was during your work day or in the evening after cutting your lawn, you made yourself available. Please let each of your employees that have done work at our home know that we appreciate them and keep doing what they are doing.