Contact Service
General Contact
PROMOS
CONTACT
KONE Tree Project Fabrication Job
Crawford Division: Welded Fabrication
Client: KONE, Moline, IL
Challenge: Help secure 43-foot tree to rooftop of multi-story building along river
Solution: Fabricate and install structure support for Christmas Tree
Click for PDF
Project Summary:
Crawford Company assisted with the KONE Christmas Tree project. The company was brought in to design and fabricate the support structure for the 43-foot Christmas Tree. Crawford's dedicated team worked, around the clock, to assist with last-minute adjustments during the installation process. The support stand weighed a total of 2500 pounds (20' x 20' square). The holiday tradition began at the former KONE Tower and has now continued at KONE's new building at Bass Street Landing.
About KONE:
KONE is one of the global leaders in the elevator and escalator industry. The company has been committed to understanding the needs of its customers for the past century, providing industry-leading elevators, escalators and automatic building doors as well as innovative solutions for modernization and maintenance. The company's objective is to offer the best People Flow experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment.
WHAT ARE PEOPLE SAYING
I am writing to acknowledge the quality serviceman employed by Crawford Co. I am a 65-year-old woman whose husband was out of town. I came home at eleven p.m. with the temperatures at minus nine degrees to a broken furnace. The house was at 59 degrees and I didn’t have a clue what to do. I called my husband who walked me through a couple of simple options to try to jump start the furnace. When that failed, he suggested I call Crawford. Thankfully, a serviceman called me back. I didn’t want him to come out again in the cold, so I asked him if he could talk me through a possible easy fix. He tried so patiently to help me and then decided it would be best for him to come to the house. As grateful as I was he was willing to drive from DeWitt, I was nervous about having a stranger come to the house in the middle of the night. (Old ladies worry about that.) First and foremost, when you call Crawford you can be sure of quality service, I know that. The young man, Drew, came promptly to the house and handled the situation as you would expect him to do. What was exemplary was his understanding of my upset and was pleasant, confident, capable and very reassuring. In the middle of the bitterly cold night, this man explained what he was doing in “my” terms, totally repaired and cleaned the furnace, checked flues outside and made me feel safe and warm. Those are things that company training cannot instill in a person. I thank Crawford for employing this man and I thank Drew for helping me when I was most upset. My hope is that he would be recognized and rewarded for his abilities to do his job, but also his kindness and understanding of people.
